SHIPPING POLICY

Orders are shipped directly from our warehouse in Rancho Cucamonga, CA, in plain brown boxes or envelopes. We do everything we can to make sure your order is delivered on time.

Discreet Shipping

Rest assured that the shipping info is completely discreet, with no mention of "Joybis" or any adult company name on the package. We strive to process and ship your order promptly, typically within 1 business day. Please note that to place an order with Joybis, you must be at least 18 years of age. By utilizing this site, you confirm that you meet the age requirement of 18 years or older.

Shipping to most parts of the United States

$6.99 flat rate shipping under $49. Free US Shipping on orders $49 & up.

Shipping to ALASKA, HAWAII, PALAU, PUERTO RICO

$34.99 flat rate shipping.

Important Information 

Please confirm your shipping address before you check out. We are not liable for product shipping once it has left our facilities. Examples where we cannot help you include: If you are no longer at the address when the package arrives such as shipping to a hotel, if you are not there to receive it at your home or elsewhere, or if you do not claim it in time from a shipping facility.

a1.svg__PID:1080db7c-9e62-4ad0-a472-ca343ab80aab

Customer Support

a2.svg__PID:80db7c9e-622a-40a4-b2ca-343ab80aabdc

One year warranty

a3.svg__PID:db7c9e62-2ad0-4472-8a34-3ab80aabdcfd

100% Secure Checkout

a4.svg__PID:7c9e622a-d0a4-42ca-b43a-b80aabdcfd05

US-Based Shipping

a5.svg__PID:9e622ad0-a472-4a34-bab8-0aabdcfd05a8

100% Discreet Package & Billing

a6.svg__PID:622ad0a4-72ca-443a-b80a-abdcfd05a844

FREE Shipping Over $49

a7.svg__PID:2ad0a472-ca34-4ab8-8aab-dcfd05a8443f

Swift Dispatch

a8.svg__PID:d0a472ca-343a-480a-abdc-fd05a8443fa6

Points Rewards Program

a9.svg__PID:a472ca34-3ab8-4aab-9cfd-05a8443fa62c

FDA-approved materials